[resolved] Video on ESPN won't load

Discussion in 'False Positives' started by Bubby, May 8, 2014.

  1. Bubby

    Bubby New Member

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    Recently switched from Admuncher, running trial now. Like it so far except the showstopper for me is I have to let all the other ads through to be able to watch video on espn.com.

    Am I missing something? I was hoping I could right click the video box and create an exception for just it (or similar).
     
  2. Nameless

    Nameless Beta Tester

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    I dont use espn.com but on the main page i chose two vids at random and they worked.

    Can you post a direct link to one your saying is no working? also this should be posted in the filter rules really.
     
  3. Bubby

    Bubby New Member

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    http://espn.go.com/nba/playoffs/2014/story/_/id/10892128/mark-jackson-coach-golden-state-warriors

    When I made an exception yesterday it played the video after playing a bunch of ads in the video window along with showing the regular static ads on the page. Today it plays fine even though I deleted the filter.

    Initially it would just sit there with a black screen and not play anything.
     
  4. Nameless

    Nameless Beta Tester

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    Yep video is playing, i guess someone reported page breaks and in one the fulter updates they fixed it so now you can enjoy an ad free life! haha

    If you have any other issues let us know in the filter rules under missed ads, false positives or custom filters, one of us users will reply or even an admin. =)
     
  5. Theberge43

    Theberge43 New Member

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  6. Nameless

    Nameless Beta Tester

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    Just clicked the link and had it playing while i did other things, the video played all the way though without any issues once it had finished there was a small count down for the next video and it started to play the andrew wiggings interview.
     
  7. avatar

    avatar Administrator Staff Member Administrator

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    Cannot reproduce it also.

    @Theberge43

    Could you please give me more details?
    Browser, Adguard version, filters you use?
     
  8. Theberge43

    Theberge43 New Member

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    Still not playing for me. When I disable adguard it works.

    Win7, Chrome 35.0.1916.153 m
    English filterVersion 1.0.37.68. Updated 26 june 2014 at 09:00.
    Spyware and tracking filterVersion 1.0.1.45. Updated 23 june 2014 at 13:37.
    Social media filterVersion 1.0.4.6. Updated 26 june 2014 at 07:01.
    Experimental filterVersion 1.0.13.22. Updated 26 june 2014 at 08:00.
     
  9. Nameless

    Nameless Beta Tester

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    Are you sure its nothing else blocking it? maybe you have adblock working in your browser or another extension? I have tried the site with the same filters and played the video completely i then get a 10 second countdown at the end and another video starts after which i close it down.
     
  10. Theberge43

    Theberge43 New Member

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    Pretty sure, I have : Adguard, Checker Plus for Gmail, Lastpass, Download Notifier and SimpleExtManager.
    I just disable Adguard and in works.

    I'm in Canada if that can influence anything ?
     
  11. Nameless

    Nameless Beta Tester

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    Aaah right, me and avatar are using the windows application so we are not getting the same issue as you.

    Checking the extension there is indeed an issue im sure he will say whats up in no time.

    Edit:
    Its the english filter.
     
    Last edited by a moderator: Jun 27, 2014
  12. Theberge43

    Theberge43 New Member

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    By the way, installed the Windows Adguard. Same issue.
     
  13. Nameless

    Nameless Beta Tester

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    You need to disable the browser extension after installing the windows application otherwise your still using the extension. Once the extension is disabled visit the page again and it should work, if not then hold down ctrl and press F5 to refresh the page with a cleared cache.
     
  14. Theberge43

    Theberge43 New Member

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    I of course did that and restarted the browser.
     
  15. Nameless

    Nameless Beta Tester

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    Then im afraid im out of options and shall leave it with avatar but, its working my end:

    [​IMG]
     
  16. Theberge43

    Theberge43 New Member

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  17. Nameless

    Nameless Beta Tester

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    I have already confirmed that the extension is blocking the video and said this, you since said you were getting the same issue on the windows app i fail to see why you are showing screenshosts of something i already confirmed.
     
  18. Theberge43

    Theberge43 New Member

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    Oh, sorry didn't mean to be mean. You guys are really replying quickly, thanks a lot.
    Is there something I could provide to help ? What are the next steps ?
     
  19. Nameless

    Nameless Beta Tester

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    Nah i think it was more me being mean than you so no worries im just another user like you.

    I can not suggest anything at the moment, avatar wil have to say what the issue is with the extension.

    If you have the windows application installed then you can use that you get a 30 day trial just disable the extension in the browser otherwise it uses that over the windows app.
     
  20. avatar

    avatar Administrator Staff Member Administrator

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    Ok, I've found why I could not reproduce the issue.

    The rule fixing it was in Russian filter which I use.
    Moved it to English filter:
    Code:
    @@||adm.fwmrm.net^$object-subrequest
    
    Please check if everything is ok now.