[resolved] Website buttons not working

Discussion in 'Technical Support (AdGuard for Windows)' started by tox1c90, Sep 1, 2014.

  1. tox1c90

    tox1c90 Beta Tester

    Joined:
    Apr 27, 2014
    Messages:
    49
    Hello!

    I have a severe problem with the latest version of Adguard (I was not at home for the last two weeks, so I don't know which update causes the issue).
    On several sites, the Login-buttons aren't working any more.

    E.g. www.moneyou.de
    Pressing the button in the top right corner doesn't work for me as long as Adguard filtering is enabled. Disabling the filter lists doesn't help, I have to disable the whole Adguard.
    winfuture.de, same problem. The login mask doesn't open.

    Tested it with Google Chrome and Internet Explorer, it's fully reproducable on my PC.

    I couldn't login on twitter.com as well, because I wasn't able to send the login data neither by pressing the login-button nor by just pressing ENTER on my keyboard. Nothing happened until I switched off Adguard, then it worked again.

    Any ideas what could be causing these issues?
     
  2. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,891
    Hello!

    Please check for extensions updates.
    The problem was in WOT extension (we've missed a bug in the latest version).
    Now it is fixed.
     
  3. tox1c90

    tox1c90 Beta Tester

    Joined:
    Apr 27, 2014
    Messages:
    49
    Unfortunately, that doesn't seem to be the reason. My WoT extension is 1.0.10 and seems to be up-to-date.

    I also tried to disable all extensions, but the problem is still there.

    Now the overlay at moneyou.de appears when I press "Log In" in the top right corner, but then the blue button doesn't work. :(
     
  4. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,891
    Now I see what's the problem.

    I've updated spyware filter. Update should be available in 5-10 minutes.
     
  5. tox1c90

    tox1c90 Beta Tester

    Joined:
    Apr 27, 2014
    Messages:
    49
    Thank you!
    Now it's working again. :)
     
  6. tox1c90

    tox1c90 Beta Tester

    Joined:
    Apr 27, 2014
    Messages:
    49
    Unfortunately, I'm experiencing the same problem again on another site now:

    http://www.amazon.de/gp/help/customer/display.html?ie=UTF8&nodeId=504874

    All links on the left and in the center don't work, except for the links on the right.

    Strange thing is that this time it happens just in Google Chrome (37 x64) and not in IE 11.
    But the links work again after disabling AdGuard and reloading the page.
     
  7. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,891
    Spyware filter again. Fixed it, thank you for reporting in!