For a proper navigation in this section, we introduce certain rules. 1. Please, create a new thread for each new issue. 2. Title of each thread should contain website’s address where a problem was detected, and preferrably a short description: OS (Win, MacOS, iOS, Android) and type of problem (up to 70 characters total). For example: - site.com - The App [Android] If website (or app, or anything) you are mentioning is not safe for work, be sure to add [NSFW] tag to the end of thread title. 3. The message should contains: - two screenshots - with and without Adguard filtering; - direct link to the page; - list of filters enabled on your devie (including user filter, if enabled). 4. Specify what product are you using (Is it Adguard for Windows, MacOS, iOS or a browser extension? If latter, then for which browser?) How to take a screenshot: a. Take a screenshot with Jing and automatically upload it to image hosting. With the help of Jing, you can also highlight “areas of concern”. b. http://www.take-a-screenshot.org/ When the problem is solved, moderator or administrator will add prefix “[resolved]” to the thread name. Within 1-3 hours after that, updated filters with new rules will be available for updates. It is generally recommended to add the information about your version of AdGuard (program/browser extension), filters being used and your browser(s) to your forum signature. FAQ for Android 1. How to collect a log?1. In the Adguard application go to the Settings->Advanced>Logging level and select requested mode (usually we need "Record HTTP requests") mode: Default Record HTTP requests Record everything Errors only Screenshots: Spoiler 2. Send the log (two ways) a. to our Support from Adguard application Spoiler Ticket ID should be included in the topic. b. or you can manually upload the log file from one of the folders depending on device: Code: /storage/emulated/Android/data/com.adguard.android/cache/log /sdcard/Android/com.adguard.android/cache/log or /sdcard/data/Android/com.adguard.android/cache/log or /sdcard/Android/data/com.adguard.android/ 2. How to capture traffic of a website or an application?1. Download and install Fiddler http://www.telerik.com/download/fiddler 2. Configure Fiddler: Spoiler 3. Find your local IP address (of PC with Fiddler) http://www.iphone-to-ipad.com/blog/find-ip-address-windows-7.html 4. Configure static IP in Android WiFi settings Go to Android WiFi settings Tap and hold your network Select 'Modify Network' Tap the checkbox next to 'Show Advanced Options' Choose 'Static' Enter your ip information - local IP address of PC with fiddler and port like in Fiddler settings (8888) Tap 'Save'. 5. Done. Now you can see requests in Fiddler. 6. If it is needed, you can save requests and attach to the topic File->Save->All sessions Spoiler The resulting file has *.saz extension. It should be attached to the topic.