[Solved] AdGuard after last update dose not work

M

Mr.Bele

New Member
before last update application works fine

after the update, the application doesn't run anymore


my PC specifications


I tried more than 10 times to uninstall and reinstall again but AdGuard doesn't work anymore
I used the formal link to download the application from AdGuard site


I don't know why its empty, no files on C:\Program Files (x86)\Adguard



NOTE: I use Bitdefender Internet Security on my laptop
and i send 2 messages to support@adguard.com I don't get a response

can u help me to solve this issue, please
 
TheHasagi

TheHasagi

Quality Assurance / Support Commando
Staff member
Administrator
Moderator
@Mr.Bele

Can you tell me in private messages your e-mail so I can check your request? Add adguard.exe and adguardsvc to the exception list of bitdefender and check again. Also, try to switch between WFP and TDI driver (AdGuard - Settings - Network - Use WFP driver [on/off])
 
M

Mr.Bele

New Member
TheHasagi said:
@Mr.Bele

Can you tell me in private messages your e-mail so I can check your request? Add adguard.exe and adguardsvc to the exception list of bitdefender and check again. Also, try to switch between WFP and TDI driver (AdGuard - Settings - Network - Use WFP driver [on/off])
Click to expand...
I can't follow what you mention because adguard.exe don't exist

I try to search adguard on my C drive, that what i found

upload_2019-1-23_12-50-46.png
 
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