[Solved] AdGuard after last update dose not work

[Mr.Bele]

before last update application works fine

after the update, the application doesn't run anymore

my PC specifications

I tried more than 10 times to uninstall and reinstall again but AdGuard doesn't work anymore
I used the formal link to download the application from AdGuard site

I don't know why its empty, no files on C:\Program Files (x86)\Adguard

NOTE: I use Bitdefender Internet Security on my laptop
and i send 2 messages to support@adguard.com I don't get a response

can u help me to solve this issue, please

 

[myMoon]

@Mr.Bele

Can you tell me in private messages your e-mail so I can check your request? Add adguard.exe and adguardsvc to the exception list of bitdefender and check again. Also, try to switch between WFP and TDI driver (AdGuard - Settings - Network - Use WFP driver [on/off])

 

[Mr.Bele]

@Mr.Bele

Can you tell me in private messages your e-mail so I can check your request? Add adguard.exe and adguardsvc to the exception list of bitdefender and check again. Also, try to switch between WFP and TDI driver (AdGuard - Settings - Network - Use WFP driver [on/off])

I can't follow what you mention because adguard.exe don't exist

I try to search adguard on my C drive, that what i found

 

[myMoon]

@Mr.Bele

Support team sent you instruction. After all steps reboot your PC and download AdGuard from the official website.

 

[Mr.Bele]

@Mr.Bele

Support team sent you instruction. After all steps reboot your PC and download AdGuard from the official website.

thank you, that solve my problem