Sudden Problems Updating Adguard

dja2k

Beta Tester
What changed in the update process that it always hangs on me now. Windows Defender is even flagging the tmp file as a surface attack.
 

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Administrator
Staff member
Administrator
Well, nothing has changed.

I guess the reason for the update process hanging is Windows Defender so please, report a false positive.
 

myMoon

Quality Assurance
Staff member
Administrator
Moderator
What changed in the update process that it always hangs on me now. Windows Defender is even flagging the tmp file as a surface attack.
What sort of alert do you receive? Can you provide a screenshot?
 

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Administrator
Staff member
Administrator
Btw, are you trying to update to the latest nightly or stable?
 

dja2k

Beta Tester
Beta Stable and here is what Windows Defender shows Attachment #1... Also I can't fully disable Windows Defender and still hangs on this update see Attachment #3

The Attachment #2 for the error message is after a windows restart. Now my Apps show 2 instances of Adguard even though it hasn't updated completely Attachment #4
 

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dja2k

Beta Tester
After several attempts and restarts, I got it to update, but still some errors that was related to the browser extension from what I see.
 

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dja2k

Beta Tester
Well I want to report there was another Adguard update today and that one installed without problems. I don't understand why the other one had problems updating. Thanks

UPDATE:
After I restarted windows, I saw that Adguard didn't update afterall, and now the same behavior as the previous happened. idk
 
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Freki123

New Member
@dja2k Thats what Microsoft told me after checking the submitted files:

We have removed the detection. Please follow the steps below to clear cached detection and obtain the latest malware definitions.

1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”
3. Run "MpCmdRun.exe -SignatureUpdate"

Alternatively, the latest definition is available for download here: https://www.microsoft.com/en-us/wdsi/definitions

I got problems atm at step 2 but that could be my configuration. Just wanted to post maybe it helps you.
 
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dja2k

Beta Tester
I had re-installed it from scratch with all Windows Defender turned off which worked for now. I will see in the next update if it happens again. Thanks
 

dja2k

Beta Tester
I just did a successful update without having to disable anything in Windows Defender. :cool:
 

dja2k

Beta Tester
Problem is back in the newest Beta 7.5 beta 2 available today. I had to completely disable Windows Defender for it to update successfully. Adguard .tmp file being flagged as Risky Action.
 

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