[*] swissmethods.com - missed video ad [Windows]

vasily_bagirov

Administrator
Staff member
Administrator
Hello! Do you have it on the other websites, or did it disappear completely? Please make sure you have 'Adguard Assistant' enabled in Adguard settings -> Extensions (also, check that 'Enable extensions' checkmark is present too).
 

andrea

New Member
Hello Vasily. Thanks for answering. What do you mean by it? I have adguard on all websites. the add is specific to a video site I use. Other adds have also pop up. I would like to know how to report them in the new version.

Can you help me with that please ?

Thanks!
 

vasily_bagirov

Administrator
Staff member
Administrator
What do you mean by it? I have adguard on all websites. the add is specific to a video site I use.
All that refers to the problem of Adguard Assistant icon absense.

To report a missed ad we normally encourage our users to post a thread in 'Missed ads' section of this forum. This would be a good start, but in this case I was unable to even open the website. VPN didn't help. Is there anything special with how do you have to access the swissmethods.com?
 

andrea

New Member
Nah nothing special. It's a pop up.

Look could you please just point me to the "report a missed ad" button on the new version design ? maybe a screen shot or just settings>etc>etc ?
 

vasily_bagirov

Administrator
Staff member
Administrator
I moved this thread to 'Missed ads' section, but for it to be effectively fixed it would be best if you could post a screenshot of the missed ad.

ook could you please just point me to the "report a missed ad" button on the new version design ?
You can send a complaint about a missed ad on a webiste by selecting this option in the Adguard Assistant (you should be on this website to do so): http://screencast.com/t/D3B4mMDT

Other way is just to use a built-in 'Contact support' tab in the program.
 

andrea

New Member
Thanks Vasily, didn't realize it was now embeded in the browser... I was still looking for a button in the program window.
 

Alex302

Filters Developer
Staff member
Administrator
Thanks Vasily, didn't realize it was now embeded in the browser... I was still looking for a button in the program window.
Hi
Does this site works on you end? It looks like dead - DNS_PROBE_FINISHED_NXDOMAIN
 
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