The certificate is not trusted because no issuer chain was provided.

Discussion in 'Technical Support (AdGuard for Windows)' started by beta, Apr 16, 2014.

  1. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    I HAVE SEND ATLEAST 10 IPS...
     
  2. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
    Ok, new data. They have banned me with Adguard even disabled.
    Just 3 clicks in member area and it's done.

    Now I start thinking that Adguard has nothing to do with it.
    More likely it is really, really paranoid anti-ddos script they are using.
     
  3. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    I AM STILL HERE. AND STILL ITS UR CERTIFICATE I THINK SO...WHAT TO DO...SHOULD I REINSTALL ADGURAD OR ...
     
  4. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
  5. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    I AM NOT SO MUCH GENIUS LIKE YOU...I JUST WANT TO SOLVE MY PROBLEM THIS IS 4TH DAY . I CANT USE MY VPN. SO PLS GIVE ME A SOLUTION
     
  6. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
    Hmm. Let's try teamviewer (http://www.teamviewer.com/).

    I will take a look at what's happened with my own eyes and tell you how to solve the problem.

    ---------- Post added at 11:51 AM ---------- Previous post was at 11:46 AM ----------

    If you are ok with it - send me a message in PM.
     
  7. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    sry bro i am not allowed. Its not my pc. Its given by my boss.

    May be in evening i will go for it at my lape
     
  8. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
    In any case - write a message to securitykiss as I've said.
    This issue is theirs, not ours.

    Give them a link to this forum thread.
     
  9. Accel

    Accel Beta Tester

    Joined:
    Oct 8, 2012
    Messages:
    239
    don't be like this..

    avatar is helping you through this.. i know you are frustrated.. but if the ip blocking is from security kiss.. then complain to them. As Avatar said, he has tried it even with adguard disable.. which means. certificate is not in use. why do you blame adguard for the IP blocking?
     
  10. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    Beta, until they unblock your main IP visiting their website will always bring up a blank page no matter what code is added to AdGuard as this is an issue at their end, like i said at the start i really do not like how their site is designed with the auto blocking feature its causing them more harm than good imo.

    I dont know what type of VPN account your using (free or paid) but if it was me id look for a new VPN supplier if they are auto blocking customers.

    I have still not heard anything from them via their email address either and i have not visited their site today not in the mood just yet and need more Tea. lol
     
  11. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    you havent read whole issue...so pls read out ...then give me ur opinion on this ..It happens when adguard is installed after uninstalling it doesnt . So i am here or u r a beta member u should behave like that. I know avatar is trying my help...but this is a issue for both adguard and Securitykiss


    ---------- Post added at 06:13 PM ---------- Previous post was at 06:09 PM ----------

    Thanks for everything U tried help a lot ...ok

    ---------- Post added at 08:11 PM ---------- Previous post was at 06:13 PM ----------

    i have got reply
    Now what i will answer them on it after ur answer..
     
    Last edited by a moderator: Apr 17, 2014
  12. Accel

    Accel Beta Tester

    Joined:
    Oct 8, 2012
    Messages:
    239
    i am reading the whole thread from the beginning, and Avatar tried to help nicely right? do you even need to write everything with capitals? not that it helps with your issues..

    more to the point,

    Adguard is using WOT plugins in assistant code..so that might be it...

    i tried disabling assistant, and cannot confirm an issue like ip block. It didn't block my ip at all. Avatar,could you confirm this?
     
    Last edited: Apr 17, 2014
  13. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    @Accel now this is ur work...do it like this...
    Thanks for respond....
     
  14. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    Yes the only way currently to disabled WOT is by disabling the asssistant, they are going to change this in net version avatar said.

    Tried the site with it disabled and viewed it fora while, enabled asssitant got banned a few moments later, seems dumb to ban people for using WOT though and they need to fix that.

    Of cause wait till avatar says something as he knows more about what the program is sending to the site.
     
  15. Accel

    Accel Beta Tester

    Joined:
    Oct 8, 2012
    Messages:
    239
    it seems you're misunterstand. beta tester is not employee of adguards. we are regular users that testing adguard.. that's all..
     
  16. beta

    beta New Member

    Joined:
    Apr 3, 2014
    Messages:
    19
    Where is avatar ??I am waiting for his reply. PLs bro reply soon.
     
  17. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    He's online now, but pointless asking me im just a beta tester of the application and in the UK i think he's in Russia but i dont really know i never asked him.
     
  18. Accel

    Accel Beta Tester

    Joined:
    Oct 8, 2012
    Messages:
    239
    and he thought all beta tester is employee of adguard.
     
  19. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    Nope devs names are red, everyone else is just a user of the program to my knowledge, though i will accept payment if offered :p lol
     
  20. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
    Hi!

    I've added securitykiss.com to exceptions in English filter.
    So clear your cookies one time and use securitykiss - everything should be ok.

    I've tested securitykiss.com today - it works ok and I was not banned.