usaa.com Blank Info

GHammer

New Member
I installed the Firefox extension and after trying it out on a few sites, needed to visit my bank.
When I load the site, no information appears, just the empty containers for accounts, billpay, etc.
I turned off blocking for the site but the missing parts of the site did not display.
I disabled the extension and all is normal.

Ideas?
 

Alex302

Filters Developer
Staff member
Administrator
Hi
Can you write a turned on filters?
And try this rule in user filter:
Code:
usaa.com#@#iframe[width="100%"][height="250"]
 

Alex302

Filters Developer
Staff member
Administrator
This rule works on my side, with Russian, English, Spyware, Social, Experimental and German filters.
Can you write a turned on filters?
And you can check in other browser.
 

GHammer

New Member
I think you are just accessing the main website. I am logged in to access my account info.
The previous post is an image of what I get.
 

Alex302

Filters Developer
Staff member
Administrator
I think you are just accessing the main website. I am logged in to access my account info.
The previous post is an image of what I get.
I'm logged too.
This page with my rule looks:
[URL="http://imagizer.imageshack.com/img908/9776/Wjb4ei.png[/URL]
without rule it looks like you skreenshot.
 
Last edited by a moderator:

GHammer

New Member
Ok, then why do I not have anything?
Here's the rule from the options page:
usaa.com#@#iframe[width="100%"][height="250"]

This is a new install, never ran it before, and the only change to the stock settings is the addition of the rule.
I'm only running the Firefox extension, no other, so I can't test a different browser.
 
Last edited by a moderator:

avatar

Administrator
Staff member
Administrator
Let's simply disable cosmetic rules on this site:
Code:
@@||usaa.com^$elemhide
@GHammer, could you please check this rule?
 

GHammer

New Member
No, I still get nothing.
I think I will create a new profile, install only Adguard, then see if I have any info.
If you have info, there is either something about actually having accounts there, or something with my browser install.
Back shortly.
 

GHammer

New Member
With a new profile and only Adguard extension installed, I still get nothing.
Here is what I enabled when installing Adguard.
AdguardInstall.PNG
 

avatar

Administrator
Staff member
Administrator
Is the website ok if you disable filtering on this site?
Also could you try switching "Send statistics for ad filters usage" option?
 

GHammer

New Member
Here's what I have in the whitelist. Makes no difference.
*usaa.com*
I disabled filtering on the site early on with no effect.
However, turning the Send statistics off allows the site to show normally.

I'll leave it off for now.

Thanks, good find.
 

avatar

Administrator
Staff member
Administrator
However, turning the Send statistics off allows the site to show normally.
I see, it may be firefox extension bug.

@Alex302, could you please check it with "Send statistics" option enabled?
This option changes the way Adguard handles CSS rules and this may be the cause of the issue.
 
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