Very Slow Filtering. (Android 9.0 Mate 20 Pro).

Discussion in 'Technical Support (AdGuard for Android)' started by Raymond, Jan 26, 2019.

  1. Raymond

    Raymond New Member

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    Hello, for a while it has been very slow to filter Web pages and sometimes even fails to do so it just hangs and that's on the WiFi that has been fine ever since I had adguard. What is going on as its forcing me to pause more often.
     
  2. TheHasagi

    TheHasagi Quality Assurance / Support Commando Staff Member Administrator Moderator

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    @Raymond

    Hello,

    Provide your device information:

    1. Model/OS (stock/custom)
    2. AdGuard version and what filters are enabled (HTTPS is on? DNS is on?)
    3. The browser you are using
     
  3. Raymond

    Raymond New Member

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    1. HUAWEI mate 20 Pro (Android Pie 9.0)
    2. 2.12. Just Default filters with HTTPS on.
    3 Chrome.
    Thanks.
     
  4. TheHasagi

    TheHasagi Quality Assurance / Support Commando Staff Member Administrator Moderator

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    @Raymond

    Tell me please, what DNS is being used? Can you collect the log files and send them to me in direct messages?
     
  5. Raymond

    Raymond New Member

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    Sorry I don't know how to send direct messages, and now at times my apps are not working just hanging I have to pause the ad blocker then it works fine no problems then another time it works fine not changed anything and all apps in general its also really slow filtering now has something happened server side as its blocking notifications?
     
  6. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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  7. Raymond

    Raymond New Member

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  8. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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  9. Raymond

    Raymond New Member

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