Zenmate Unable to connect to the proxy server

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november_ra1n

New Member
It has been last few days i am getting error when use Zenmate with Adguard, when disable AG and exit from Taskbar Zenmate connected without any trouble.
Unable to connect to the proxy server
Code: 
A proxy server is a server that acts as an intermediary between your computer and other servers. Right now, your system is configured to use a proxy, but Google Chrome can't connect to it.
If you use a proxy server...
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".
Error code: ERR_PROXY_CONNECTION_FAILED
Windows 8.1 Pro x64, KIS 2015 MR2 and Adguard v5.10.11.96.6249
Browser: Google Chrome, Firefox.

Regards.
 
Last edited by a moderator:
vasily_bagirov

vasily_bagirov

Administrator
Staff member
Administrator
We know about this conflict. A task exists to solve this problem, but it is not of a highest priority at the moment. We will definitely fix it in the future.
 
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vasily_bagirov said:
We know about this conflict. A task exists to solve this problem, but it is not of a highest priority at the moment. We will definitely fix it in the future.
Click to expand...
Hm, wait, we knew about Firefox, but everything was good with Chrome.

---------- Post added at 03:58 PM ---------- Previous post was at 03:45 PM ----------

Temporary solution: add zenguard.org to SSL exclusions. In this case zenmate will work but you'll loose Adguard filtering.

We are working on normal solution, will be fixed in the next patch.
 
N

november_ra1n

New Member
vasily_bagirov said:
Just to make sure. Do you also use this extension? https://chrome.google.com/webstore/detail/zenmate-security-privacy/fdcgdnkidjaadafnichfpabhfomcebme?utm_source=chrome-app-launcher-info-dialog

Do you start Adguard or ZenMate first? Do you have ads unblocked on all websites?
Click to expand...
Yes I use ZenMate Google extension version 4.6. Adguard is always on my PC therefore i use first AG then extension after. I have Adguard Windows Edition and i only use ZenMate time to time.

PS: I have just tried on Google and Firefox it looks Adguart start filtering on Zenmate like it should be. Maybe one of your latest Filter Database Update correct the problem. I will keep my eye more and let you know if anything goes wrong again.
Thanks & Regards.
 
Last edited by a moderator:
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You may need to restart the browser just after Adguard update. Or disable/enable ZenMate.
 
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